Mapandan Government Frontline Services
Local Services Guide is basically a “directory” which provides the public an easy guide on how to transact business with the Local Government of Mapandan. It tells of what services are being offered, what requirements to bring, where to go, who to approach and time estimate to finish the transactions. This Services Guide is also known as “Citizens Charter”. But this is more than just a guide. It is a document on transparency and accountability, that empowers the public to monitor and evaluate the performance of the city government in terms of the service standards it has set. In effect, this is a measure of performance for the the city to gauge the effectiveness of its services.